Even though the Internet age has gone into the overdrive center, there is still fierce debate on whether online automated solutions on support staff should be adopted or not. Despite the pros and cons presented though, ultimately it must be realized that the decision really is dependent on the factors of the company themselves. If…
In case you have not come across forums promoting open source and spreading IT technical knowledge in their message boards, that is probably the best framework to build upon if you want to achieve optimized support communication between clients. The live chat support system hence is the best evolution of that forum framework because of…
How many of you have really considered actively about using your Live chat systems as marketing tools? Ill be ready to bet here that not many, in fact it’s not a very widely held idea. So here’s the top down and short and sweet of it, imagine you have two people maybe seated on the…
Open source folks, that is the magic term that will be carrying the entire IT sector in the next few years to the very distant future.You have all sorts of tools open nowadays that are practically handing you IT techniques to your doorstep so the enhancement through Open source is a no brainer. In case…
It is with tremendous pleasure and not without relief that Dodstech now announce the launch of their new and fully equipped online live chat service. To set the questions straight, in the IT sector especially when one is in the business of providing IT services to business it is of immense help to maintain a…