Live Chat could be a technology that allows web site guests to start out an immediate Message Text Chat with a live chat agent throughout his/her business’ web site.

You need to contact our sales team so we can collect some basic data concerning your business and your goals. Once you’ve got that works for you we are going to offer you with a script code that you simply will have to add to your web site pages.

We will develop custom responses for your business based mostly upon business concern and your goals and begin observation for incoming chats. If a conversation pertains a lead, we are going to send that to you in real time by email or text message.

Whenever our agent succeeds in getting the contact data of the website visitor, we are going to send the result once the chat is finished.

We will develop a custom script that may be employed by our agents to conduct chats on your behalf.

We have processed a huge number of chats on behalf of thousands of companies of various sorts. We’ve got deep insights into what works and what doesn’t.

You can handle your own chats and have our agents decide take care of your chats only if you’re unable to.

If your agent is logged into the dashboard then incoming chats can move to them 1st.

If your agent is unable to select the chat within the 1st ten seconds then it’ll be routed and processed by our chat agent.

If your agent isn’t logged in then chats are going to be routed on to our chat center.